Terms & Conditions

Welcome to tm999, Bangladesh's trusted online platform for cricket betting, live casino games, slots, and crash games. These Terms and Conditions govern your access to and use of the tm999 website and all associated services. By registering an account, making a deposit, or placing a wager on any game offered by tm999, you confirm that you have read, understood, and agree to be legally bound by these terms in their entirety.

tm999 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page regularly. Continued use of the platform after any changes constitutes your acceptance of the revised terms. If you do not agree with any part of these terms, you must cease using tm999 immediately.

1. Eligibility and Age Verification

Access to tm999 is strictly limited to individuals who meet all of the following eligibility criteria. It is the responsibility of each user to confirm their eligibility before registering or placing any wager.

• You must be at least 21 years of age. Underage gambling is strictly prohibited.
• You must be a resident of Bangladesh or a jurisdiction where online gambling is not explicitly prohibited by local law.
• You must not be a self-excluded player or a person barred from gambling by any authority.
• You must be capable of entering into legally binding agreements in your jurisdiction.

2. Account Registration and Security

To access the full range of tm999 services — including cricket betting, live casino tables, slots, and crash games — you are required to register a personal account. The following rules apply to account registration and ongoing account management.

Account Rules

• Each user is permitted to hold only one active account. Duplicate accounts will be closed without warning and any balance forfeited.
• All registration information must be accurate, complete, and kept up to date. Providing false details is grounds for immediate account termination.
• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with any third party.
• Any suspicious activity detected on your account must be reported to tm999 support immediately at [email protected].

tm999 may at any time request proof of identity (KYC verification) before processing withdrawal requests or as part of routine security checks. Failure to complete KYC within the requested timeframe may result in temporary account restrictions.

3. Deposits and Withdrawals

tm999 supports fast, reliable payment processing through Bangladesh's most popular mobile banking and card networks. All financial transactions are subject to the following terms.

Deposit Conditions

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit amounts may apply per method and are displayed at the time of transaction.
• All deposits must originate from accounts or cards registered in your own name. Third-party deposits are not permitted and will result in a refund and potential account suspension.
• Deposits are credited to your tm999 wallet in BDT (Bangladeshi Taka). tm999 is not responsible for currency conversion fees or exchange rate differences applied by your payment provider.

Withdrawal Conditions

• Withdrawal requests are processed within 24-72 hours subject to successful KYC verification and any applicable wagering requirements being met.
• Withdrawals will be returned to the same payment method used for the original deposit wherever technically possible.
• tm999 reserves the right to request additional documentation before approving any withdrawal, particularly for amounts exceeding ৳20,000 in a single transaction.

4. Bonuses, Promotions, and Wagering Requirements

tm999 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following standard terms, in addition to any specific promotional terms communicated at the time of the offer.

• All bonuses carry a wagering requirement (rollover) that must be completed before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated on each promotion's detail page.
• Bonuses are non-transferable and may not be exchanged for cash except as part of a valid withdrawal following completion of all wagering requirements.
• Free spins awarded as part of a promotion are subject to the same wagering requirements unless explicitly stated otherwise in the promotion's terms.
• tm999 reserves the right to withdraw, modify, or cancel any promotion at any time. In the event of a technical error affecting a promotion, tm999's decision on any related dispute will be final.

Players who attempt to abuse bonus systems — including but not limited to opening multiple accounts, placing offsetting bets, or colluding with other players — will have their accounts suspended and any related winnings voided.

5. Responsible Gaming

tm999 is committed to promoting responsible gaming among its players. We believe that gambling should be an enjoyable form of entertainment, not a financial strategy or an escape from personal problems. The following tools and policies are in place to support safe play.

• Deposit limits: Players may set daily, weekly, or monthly deposit caps on their accounts. Contact support to activate this feature.
• Time-out: Players may request a temporary account suspension of 24 hours, 7 days, or 30 days to take a break from gambling activities.
• Self-exclusion: Players who feel that gambling is becoming a problem may request permanent or long-term self-exclusion. Once activated, self-exclusion cannot be reversed for the duration of the exclusion period.

If you believe gambling is negatively affecting your daily life, finances, or relationships, please contact our support team at [email protected]. You may also seek guidance from external organisations specialising in gambling addiction support. Responsible gaming is not optional at tm999 — it is a core commitment.

6. Prohibited Activities

The following activities are strictly prohibited on the tm999 platform. Engaging in any of the actions listed below may result in immediate account closure, forfeiture of funds, and reporting to relevant authorities where legally required.

• Fraud, money laundering, or any form of financial crime, including using tm999 to process proceeds of criminal activity.
• Using automated software, bots, scripts, or any artificial intelligence tool to gain an unfair advantage over other players or the platform.
• Collusion with other players to manipulate game outcomes or betting markets, including match-fixing related activities.
• Attempting to exploit technical glitches, errors, or vulnerabilities in the tm999 platform or its game providers' systems.
• Registering or using an account on behalf of another person, or allowing a third party to use your account for any purpose.

7. Intellectual Property

All content on the tm999 platform — including but not limited to logos, graphics, text, game interfaces, software, and design elements — is the exclusive property of tm999 or its licensed content providers. Reproduction, distribution, modification, or commercial exploitation of any tm999 content without prior written permission is strictly forbidden.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the tm999 platform solely for personal, non-commercial recreational purposes. This licence does not convey any right to sublicence or transfer any content to a third party.

8. Limitation of Liability

To the fullest extent permitted by applicable law, tm999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, data loss, service interruptions, or third-party actions. tm999 provides its services on an "as is" and "as available" basis without warranties of any kind.

In any event, the maximum aggregate liability of tm999 to any user shall not exceed the total value of funds held in that user's tm999 account at the time the liability arose. This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise.

9. Privacy and Data Protection

tm999 collects, processes, and stores personal data in accordance with its Privacy Policy. By using the tm999 platform, you consent to the collection and use of your data as described in that policy. We implement SSL encryption and industry-standard security measures to protect your personal and financial information at all times. For full details on how your data is used, stored, and shared, please review our Privacy Policy.

10. Amendments to These Terms

tm999 reserves the right to revise these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. It is your responsibility to check this page periodically for updates. Your continued use of the tm999 platform following any revision constitutes your binding acceptance of the updated terms.

In the event of any conflict between a translated version of these Terms and Conditions and the English version, the English version shall prevail in all cases.

11. Governing Law and Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of a dispute between you and tm999, we encourage you to first contact our support team at [email protected] so that we may attempt to resolve the matter amicably. tm999's decision on disputes relating to game outcomes, bonus eligibility, and account actions shall be final and binding, subject to any mandatory consumer protection rights that may apply in your jurisdiction.

12. Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, please reach out to the tm999 support team. We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

Email: [email protected] (plain text only — not a clickable link)